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Meet The Team

Honest service with a smile

Meet Our People

We are known as the hospitality insurance specialists in Florida because of our experience and dedication to the industry. Our #1 priority is YOU, our neighbor! We understand the unique risks Florida hospitality businesses face and the impact that today’s litigious world can have on your bottom line. Our relationships with premier hospitality insurance carriers allow us to customize coverages for your specific needs at a competitive premium.

Hospitality Is a way of life

Scroll Over Each Team Member To Learn More

Tony Davenport

Branch President

Tony has specialized in insuring Florida’s hospitality businesses for over 30 years and is well respected for his knowledge, honesty, and integrity. He established the hospitality division, Florida Hospitality Risk Advisors, within Besnard Insurance which has been serving Florida since 1981.

Currently, Tony serves as Co-Chair of the Florida Restaurant and Lodging Association (FRLA) Insurance Council, board member of the FRLA Palm Beach County Chapter, member of the FRLA Allied Member Council. He is also a past Hospitality Advisory Board member of Associated Industries of Florida.

As a native Floridian, University of Florida graduate, and fourth generation “Conch” (being born and raised in Key West), Tony understands the importance of the hospitality industry in Florida is passionate about its unique insurance needs. He can often be found enjoying good food and IPAs, fishing in the Keys with his family, or even on the golf course supporting various charitable causes. Go Gators!

Gloria Davenport

Relationship Manager

Gloria has 20 years of experience in many areas of the hospitality insurance industry from agent to agency owner. Prior to insurance, Gloria worked with a national payroll company which naturally led to her specialization in workers compensation pay-as-you-go programs. She has always been known for providing exceptional, personalized service to clients and keeps the division running smoothly.

A small-town girl from Crystal River, FL and a graduate of Florida State University, Gloria looks forward to spending time with her fantastic, rapidly growing family of which she is exceptionally proud. An avid off-shore angler, boater, and self-proclaimed foodie, she also enjoys a round of golf now and then and supports the FRLA’s Educational Foundation. Go ‘Noles!

Sue Naumann

Policy Services Lead

Sue serves as the Customer Service Team Leader who oversees the client support team and plays a crucial role in ensuring high-quality customer service and satisfaction by providing guidance, support, and leadership to her team members. Team Management, Performance Monitoring and Coaching, Customer Issue Resolution, Policy and Procedure Implementation, Escalation Handling, Quality Assurance, Training and Development, and Reporting and Analytics

What People Say About Us

Testimonials

"Tony Davenport has been dedicated to Florida's hospitality industry for decades and recognizes the importance of risk management and true certified training programs such as RCS Training to help mitigate and protect against potential claims and lawsuits. Tony has been an important player both on the FRLA Insurance Council and Allied Member Council. The FRLA is pleased to work with Tony and truly appreciates the efforts he makes on behalf of the industry."

Geoff LuebkemannFRLA Senior Vice President and RCS Training Executive Director

"Tony Davenport is a very professional, knowledgeable and highly experienced Insurance advisor for the hospitality industry. I was particularly impressed by how much he knew about Workers Compensation, Employer Professional Liability Insurance, and general liability insurance for restaurants in Florida. Tony is a good listener and a good negotiator. Most importantly Tony is a very nice person to work with. We have recommended Tony to several of our clients and they are very happy with the services and advice he has provided to them. I recommend Tony as one of the most distinguished and best professionals in the insurance industry for Hospitality employers."

Jorge J. RiveroPresident HR On Demand

"Tony Davenport has been serving hospitality clients for more than 30 years. His customers know him for his dedication to their business and his thorough attention to the details that will protect their interests. As a technology company specializing in ADA digital accessibility, our company, DigiPro Media has worked hand in hand helping Tony’s clients through his referrals and are always impressed by his professionalism and thoroughness. Tony traveled to Tallahassee in 2017 with the Florida Restaurant & Lodging Assoc. when the Website/Digital Accessibility issue was beginning to arise as a liability and advocated for the hospitality industry by educating and encouraging legislators to support bills to take aim at lawsuits that abuse the ADA. Since that time, he has been proactive in advising clients about website accessibility risks and how they can protect their business not only by having the correct insurance but by contacting DigiPro Media to discuss website solutions."

Anne SalleeSenior Account Manager, DigiProMedia/Common Access

"Nu-Safe Floors has been working with Tony Davenport for the past 20 years in the Hospitality Risk Management arena. His in-depth knowledge of the many facets that challenge risk in the hospitality industry has been invaluable over the past 20 years to Nu-Safe and our clients. He presents an articulate and easy to understand explanation of what steps can to be taken to implement a proven strategy that mitigates risk in the world of resorts and restaurants. This knowledge has provided Nu-Safe with invaluable insights that has helped Nu-Safe become the leading company for reducing slip and fall incidents across the US."

Ken FisherCOO, Nu-Safe Floor Solutions